For the price was expecting a little bit better.
It’s perfect! The customer service is incredible too! Thank you
Excellent quality. Exactly what I wanted including my monogram. My only complaint is I wanted to wear it sooner. But you can’t rush greatness
Brewster Belt is a very professional business with the best customer service going above and beyond to ensure that ordering is successfully handled and fit is just tight. They are mindful that everyone is satisfied with their product. The workmanship of the final product is very detailed and well done. I could not be more impressed.
Top quality. I like the extra wide embroidered portion of the belt. Would love to see a matching wider leather section up front near the buckle.
I ordered the belt on Dec. 30th and didn't get it until the 1st week of May. No one communicated to me about the delay. Also, the belt is tiny. I wear a 36 belt and all my other 36 belts fit me just fine. With this belt I can only wear it on the last hole. I am very disappointed
Hi Conor,
We’re sorry to hear the belt was initially too small, though we’re glad we were able to help arrange a resize so you’ll have one that fits properly.
We’re also sorry to hear you were disappointed with the communication around your order. As mentioned in our correspondence back in April, the delay was highly unusual for us, and we sincerely apologize for the inconvenience and frustration it caused. At the time, we also offered — and you accepted — a 20% refund in recognition of the delay and the disruption to your experience.
We appreciate your patience throughout the process and your feedback, which we take seriously as we continue working to provide the level of service our customers expect.
Great quality. If I order another belt, I'll ask to see if the leather near the buckle can be wider. I like the extra wide option for needlepoint portion of the belt. Recommend.
This is truly amazing to be able to get extraordinary custom looking needlepoint for virtually the price of a gift compared to how exquisite it looks
Wait is long But they warn you
Belt is unique and a quality product
10/10 quality and customer service. We received exactly what we were hoping for.
Absolutely fantastic belts. Highly recommend.
The finished product was so well made and my daughter loves it! The company was fabulous with communication and follow up and I would highly recommend them.
Adorable custom collars for my dogs. Happy with the quality. One collar is a bit big despite my measuring. But I might be able to add another notch.
The quality of embroidery and beauty of the belt is fantastic. Also, the communication that took place throughout the ordering was professional and patient. With this said, I feel the sizing recommendation that Brewster provides is off. Rather than having customers go three sizes up from a normal waist size, customers should be told to go four sizes up. The three sizes up only allows the first hole of the belt to be used, leaving no room for growth. Considering the cost of this product, it should be able to be worn for decades to come. Brewster should keep this in mind, knowing growth can and most likely will take place. I fear my son’s ability to enjoy this gift will be limited and not last the lifetime it was meant to be enjoyed.
Very happy with the quality craftsmanship and design. I was very pleased with the level of communication on the design and progress on the making of the belt
Great experience using the custom process.
Very pleased with how this custom belt turned out! Looks amazing and exactly how I envisioned it. Customer service was great as well
Amazing quality! Love how everything turned out.
